Wombat Casino Terms of Use

This page explains the rules that govern use of Wombat online casino and sportsbook services. It sets out the relationship between us and our users, and explains your responsibilities when you open and use an account. Please read these terms carefully before you register, deposit, place bets or use any site features. By using the platform you agree to comply with these rules.

Account responsibilities

You are responsible for keeping your account details secure and for any activity that occurs under your account. Only one account is permitted per person, household or permitted business entity. You must provide accurate personal information at registration and update it if details change. We may suspend or close accounts for suspected fraud, collusion, chargebacks, bonus abuse or other breaches of these terms.

Eligibility requirements

To register you must meet the minimum age and eligibility criteria that apply in your country of residence. We require proof of identity and address for account verification and before any real-money withdrawals. Accounts that fail verification may be restricted or closed. Certain countries and territories are restricted from registering for real-money play; eligibility is checked at registration and may be updated over time.

Acceptable platform use

Our services must be used for lawful, personal entertainment only. You must not use the platform for money laundering, to hide identity or to attempt to manipulate games or promotions. Automated software, bots, collusion or any form of cheating is prohibited. If we suspect prohibited activity we will investigate and may suspend accounts, withhold funds and take additional action as needed.

General bonus and promotion rules

Promotions and welcome bonuses are subject to specific promotional terms in addition to these terms. Bonus funds and free spins normally carry wagering requirements, contribution percentages by game type, maximum bet limits while wagering and time limits for completion. We reserve the right to refuse, remove or reclaim bonuses and associated winnings if we reasonably suspect abuse, harvesting of multiple offers, use of restricted payment methods or betting patterns intended to avoid wagering requirements.

Deposits and withdrawals

Payments and limits

We accept a range of payment methods where available in your region. Minimum and maximum deposit amounts may vary by method and currency. You can set personal deposit limits via your account controls for responsible play.

Verification and processing

Withdrawals may be subject to verification, including identity, address and source-of-funds checks. We may delay or decline withdrawals until verification is complete. Processing times and any applicable fees depend on the payment method and your financial institution. Withdrawal limits and fees are published in the cashier and may differ by jurisdiction.

Dispute resolution

If you have a dispute or question about your account, promotions or a transaction, contact our support team so we can review the matter. We may request documentation and will investigate in a timely manner. If a complaint remains unresolved you may escalate it through the formal complaint process outlined in your account area. Where applicable, independent mediation or dispute mechanisms may be referenced in the account help materials.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be published on the site and may be notified to you through your account. Continued use of the service after changes are posted constitutes acceptance of the revised terms. If you do not accept updated terms you should stop using the service and close your account.